Hospitals are dying (no pun intended) to know if you will recommend them to family and friends after your stay with them. From April 2013 NHS Patients in England will be able to speak their mind and get their views heard on the treatment they received in hospitals.
A Government initiative has been introduced to improve health standards. Patients will be able to vote online, by text or by post on a range of questions about their hospital stay and the treatment they received.
Personally I think this is a great idea as it makes everyone involved in patient care do their job better and also gives them the opportunity to find out where improvements should be made. My advice to hospital staff is, apart from doing your duties accordingly a smile goes a long way and be nice; you just might make someone’s day, which means getting a good recommendation.
To read more about it please see link below